COVID-19: Council services during state of emergency

All our Customer Service Centres are now closed until further notice. This is in the best interest of your and our staff's health. For assistance with some of the transactions you would normally do over the counter, or if you prefer to speak to someone, please call us during business hours. And remember, many transactions can also be done online.

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Community advisory committees

Our advisory committees work closely with Council to provide advice and information on issues facing their communities. They help us to make sure that we deliver inclusive programs and services, and help to develop, implement and monitor Council’s plans and strategies.

Disability and Inclusion Advisory Committee

Advises Council about the key issues and concerns of people with disabilities.

Banyule Environment Advisory Committee

BEAC provides feedback and advice to help Council with long-term environmental policy, goals and strategies. Find out about getting involved.

Arts and Culture Advisory Committee

Enables Council to consult with key stakeholders, seek specialist advice and enable community participation in arts and cultural planning and development.

Age-friendly Advisory Committee

Advises us on ageing and how to promote positive ageing in the community.

Aboriginal and Torres Strait Islander Advisory Committee

This committee provides advice about the key issues and concerns of Aboriginal and Torres Strait Islander communities in Banyule.

Multicultural Advisory Committee

Advises Council on multicultural issues and the concerns of our culturally and linguistically diverse (CALD) communities.

LGBTIQ+ Advisory Committee

Our LGBTQI+ Advisory Committee provides advice and information on issues facing the LGBTIQ+ community.

Child, Youth and Family Committee

This committee leads, oversees and monitors the implementation of our Child, Youth and Family Plan.

An update about immunisation sessions

Due to COVID-19 our sessions have been modified to adhere to social distancing and infection protection guidelines. If you are feeling unwell, have travelled or have come into contact with someone who has travelled internationally within the last 2 weeks or who is known to have contracted COVID-19 you must not attend.

Check this and our Facebook pages for regular updates.

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Waste Recovery Centre announcement

The centre is open to existing accounts only (including recycling drop-off), and is operating on standard hours Monday to Friday. Other customers with waste that may become a health issue who require WRC access must contact us in advance of arrival to discuss options. No cash transactions.

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Meals delivery announcement

We continue to support older adults in the community with a meal delivery service. To access this or to discuss further, please contact the delivered meals team on 9422 8388. Our meals supplier is operating as normal, and we have ordered additional meals if needed.

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Neighbourhood houses announcement

All neighbourhood houses and learning centres are closed until further notice. We will make further announcements on our services as required.

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Current operating hours

Our Greensborough Service Centre is operating on standard hours, and the Ivanhoe and Rosanna centres are closed until further notice. We will make further announcements on our services as required.

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An update about kindergartens

Kindergartens, including Audrey Brooks and Olympic Village preschools, will be allowed to run until 27 March, then school holidays will commence for two weeks. Non-Council run kindergartens may close earlier, and it is advisable to contact them directly.

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An update about Maternal and Child Health

From Monday 23 March, we are running our Maternal and Child Health services over the phone for a 30 minute consultation. No new bookings will be taken for a child's key age and stage consultation from 4 months to 3.5 years.
If a face-to-face consultation is needed, after a clinical assessment via phone it will be strictly 15 minutes or less.

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An update about upcoming events

Most Council and community events have been cancelled or are postponed. We will make further announcements on rescheduling throughout April and May.

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An update about Hatch

Hatch Contemporary Art Space is closed until 13 April, effecting all exhibitions. We will make further announcements on our services as required.

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An update about our venues

All venues are closed until 13 April. We will make further announcements on our services as required.

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An update about our leisure centres

All leisure centres will be closed up to 13 April or until further notice. We will make further announcements on our services as required.

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An update about our libraries

All libraries are closed until further notice. Streaming services and ebook loans are still being provided. We will make further announcements on our services as required.

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COVID-19: Council services during state of emergency

Community advisory committees

Disability and Inclusion Advisory Committee

Banyule Environment Advisory Committee

Arts and Culture Advisory Committee

Age-friendly Advisory Committee

Aboriginal and Torres Strait Islander Advisory Committee

Multicultural Advisory Committee

LGBTIQ+ Advisory Committee

Child, Youth and Family Committee

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