Despite the lockdown restrictions in place, your bins will still be collected, and we're still able to answer your calls. Stay safe, stay home and if you need to go out for any of the 5 reasons, remember your mask.
Your household can book up to 2 waste collections per year. We offer hard waste and bundled branch collections. Make sure your waste is ready for collection on the day booked. Waste should not be left on the nature strip more than 5 days prior to collection.
Book a collection
We will not pick up loads that are more than 1 cubic metre or 1 standard trailer (6' x 4' x 18") load.
You can include:
We will not collect:
Dispose of waste the right way
To prepare your bundled branches, make sure they measure up to 150 cm long and are tied up into bundles that are no wider than 30 cm. Please use natural string: wire or synthetic ties do not break down and could damage our machinery.
We will collect up to 12 bundles prepared this way: up to 2 cubic metres in volume. We will not pick up green waste such as grass clippings and leaves: it should be recycled into your green waste bin.
If you need more information about our waste services, please contact Customer Service on 9490 4222 or firstname.lastname@example.org
Translated information on when and how to organise a hard waste collection.
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We offer a full interpreter service if required.