Despite the lockdown restrictions in place, your bins will still be collected, and we're still able to answer your calls. Stay safe, stay home and if you go out for any of the 6 reasons, remember your mask.
When your pet is first registered with us, your pet will receive a tag to attach on its collar.
This tag helps us to quickly find the owners of pets that roam.
If the tag can't be read because it's damaged or it's gone missing, follow these steps to organise and replace it.
Your pet must be registered with us in order for a new pet tag to be issued.
To request a new or replacement tag for your cat or dog make sure you've got:
Request a new pet tag
We'll take a look through the details and send out a new tag as soon as possible. With processing and allowing for delivery it will take approximately 2 weeks for your pets tag to arrive.
When looking through and processing your request we might need to contact you to double check details.
If your pets tag is faulty, we might be able to replace it for you at no cost but we need to see it.
Bring the tag in to show us at either:
We'll take a look at it to determine if the replacement tag fee applies or not, and help you organise a replacement on the spot.
$6 fee per tag replaced
Faulty pet tags can be replaced at no cost.
If you have any questions about tags for your pet call us on 9490 4222 or email firstname.lastname@example.org