Dog attacks

If you are approached by an aggressive dog, there are 3 steps you can take to avoid a dog attack.

  1. Remain still and stay quiet so the dog does not see you as a threat.
  2. Avoid eye contact with the dog and slowly turn your body to the side (do not turn your back on the dog).
  3. If the dog does not lose interest, slowly back away and get to a place of safety.

Remember, it is best to avoid dogs displaying aggressive behaviours and always ask permission before petting someone’s dog.

If there is a serious and likely threat to personal safety, contact 000 and request help from Victoria Police.

Report an attack

As soon as it is safe to do so, seek medical attention and contact us.

Report a dog attack on 9490 4222

We offer a 24-hours-7-days-a-week service and will respond to all serious dog attack notifications.

Helping our investigation

Information that significantly helps us includes:

  • what you observed or experienced
  • where and when the attack happened
  • description and characteristics of the dog
  • medical or veterinary reports
  • photos of injuries sustained as a result of the attack
  • contact details of any witnesses
  • CCTV footage.

We will work with you to gather evidence and decide what, if any, action will be taken against the accused dog and its owner.

You may be asked to provide a statement detailing what had occurred. Every reported attack is assessed on a case-by-case basis. We will contact you to discuss your situation and concerns, and will provide further information as necessary based on your circumstances.

Things to know

Attack prevention

Care always needs to be taken around unknown dogs as any can become aggressive.

Main signs to look out for in a dog's body language:

  • ears up
  • stiff body
  • hair up on the back of the neck
  • staring at the perceived threat
  • barking and growling
  • lunging or baring teeth.

Some dogs may also make themselves look smaller or display submissive or timid behaviour.

Dogs become aggressive for a number of reasons including:

  • fear
  • territory protection
  • food and toy guarding
  • pain or sickness
  • anxiety
  • protection of litters.

Tips for dog owners

  • Socialise your dog from an early age.
  • Supervise your dog and keep it on a lead when required.
  • Enrol your dog in training, especially if it is displaying concerning behaviours.
  • Make sure your dog can be safely contained in your yard.
  • Make sure your dog is up to date with vaccinations and health checks.
  • Desex your dog.
  • Avoid situations that may trigger your dog.

Related Information

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