We are experiencing difficulties on our main line. Some phone calls are getting through to us, others are not. We are working with our service provider to resolve this issue as soon as possible. Thank you for your patience.
The Banyule Service Promise outlines our commitment to you on the type and level of service you can expect to receive. This regards your rights, how complaints will be handled, and our customer service principles. These principles form the foundation of customer service here at Banyule and inform how we build and deliver services, create processes and procedures, write policies, and support staff to deliver exceptional service.