COVID-19: Council services during state of emergency

All our Customer Service Centres are now closed until further notice. This is in the best interest of your and our staff's health. For assistance with some of the transactions you would normally do over the counter, or if you prefer to speak to someone, please call us during business hours. And remember, many transactions can also be done online.

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Ivanhoe Aquatic

Service updates

Today, in line with Government requirements we will close our doors from 12pm Monday 23rd March. Our closure will be for an initial period of three weeks until the 13th of April, which may of course be extended upon advice from authorities.

You will not be charged during this period and all memberships & visit passes have been placed on hold with no impact to your entitlements.

We look forward to seeing you back when we re-open in the future.

Group fitness timetable

Group fitness classes are a fun way to exercise, help keep you motivated and give you a chance to do pilates, cycling and more in an atmosphere with like-minded people.

Memberships

Our memberships save you money and help you reach your health and wellbeing goals. Our range of packages include personal training, tailored packages for over 60s, or aquatic only access. Find out about signing up, costs and payments.

Swimming lessons

Swimming is for life and we have a place for everyone regardless of where in life you are - adult or infant we have a swim level to suit.

Personal training

Achieve your exercise goals with personal training. PT will motivate and support you with a program designed for you and your specific needs.

Contact Us

Come by, take a swim or join the gym. Check when we're open, how to contact the team and where you can find us.

Lap lane availability

Prepare for the week ahead and find out when the 25-metre indoor pool is available at Ivanhoe Aquatic.

Our gym

Our gyms feature the latest workout equipment and are staffed by friendly and qualified experts. Ask the team about our one-on-one consultations, group fitness classes and personal training services.

Exercise professionals

Get the most out of your workout with our exercise professionals. With an initial health consultation, first work out and ongoing support they have your best interests at heart.

Holiday program

To make life easier for you and your family during school holidays we host a range of activities to keep your child entertained and learning new things, including learn to swim Intensives.

Manage my membership

Let us know about changes to contact details and even requesting a membership suspension because you're out of town travelling.

Child care

We have child care for your convenience so take the time to invest in yourself while leaving your child in our creche, designed to keep your child entertained, safe and just around the corner.

Birthday parties

Let us take care of your child's birthday party. We host parties for primary school aged children and entertain with pool games including noodle races.

An update about immunisation sessions

Due to COVID-19 our sessions have been modified to adhere to social distancing and infection protection guidelines. If you are feeling unwell, have travelled or have come into contact with someone who has travelled internationally within the last 2 weeks or who is known to have contracted COVID-19 you must not attend.

Check this and our Facebook pages for regular updates.

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Waste Recovery Centre announcement

The centre is open to existing accounts only (including recycling drop-off), and is operating on standard hours Monday to Friday. Other customers with waste that may become a health issue who require WRC access must contact us in advance of arrival to discuss options. No cash transactions.

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Meals delivery announcement

We continue to support older adults in the community with a meal delivery service. To access this or to discuss further, please contact the delivered meals team on 9422 8388. Our meals supplier is operating as normal, and we have ordered additional meals if needed.

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Neighbourhood houses announcement

All neighbourhood houses and learning centres are closed until further notice. We will make further announcements on our services as required.

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Current operating hours

Our Greensborough Service Centre is operating on standard hours, and the Ivanhoe and Rosanna centres are closed until further notice. We will make further announcements on our services as required.

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An update about kindergartens

Kindergartens, including Audrey Brooks and Olympic Village preschools, will be allowed to run until 27 March, then school holidays will commence for two weeks. Non-Council run kindergartens may close earlier, and it is advisable to contact them directly.

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An update about Maternal and Child Health

From Monday 23 March, we are running our Maternal and Child Health services over the phone for a 30 minute consultation. No new bookings will be taken for a child's key age and stage consultation from 4 months to 3.5 years.
If a face-to-face consultation is needed, after a clinical assessment via phone it will be strictly 15 minutes or less.

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An update about upcoming events

Most Council and community events have been cancelled or are postponed. We will make further announcements on rescheduling throughout April and May.

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An update about Hatch

Hatch Contemporary Art Space is closed until 13 April, effecting all exhibitions. We will make further announcements on our services as required.

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An update about our venues

All venues are closed until 13 April. We will make further announcements on our services as required.

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An update about our leisure centres

All leisure centres will be closed up to 13 April or until further notice. We will make further announcements on our services as required.

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An update about our libraries

All libraries are closed until further notice. Streaming services and ebook loans are still being provided. We will make further announcements on our services as required.

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COVID-19: Council services during state of emergency

Ivanhoe Aquatic

Service updates

Group fitness timetable

Memberships

Swimming lessons

Personal training

Contact Us

Lap lane availability

Our gym

Exercise professionals

Holiday program

Manage my membership

Child care

Birthday parties

Contact us

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