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Customer Service

You can lodge a Customer Service request online, in person or by telephone. To find out more about our Complaints Management process click on the link provided.

Customer Service Request

You can lodge a Customer Service request online, in person or by telephone.

Call Us

Information on contacting Customer Service by telephone on 9490 4222 and the National Relay Service for people with hearing and or a speech impairment.

Banyule Service Promise

Our service promise communicates our commitment to deliver great customer service and sets clear guidelines so that our employees and customers know what to expect.

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