The Consumer Action Law Centre is a not for profit provider of phone based financial counselling services.
The financial counselling hotline can be reached on free call 1800 007 007. The free hotline is open from 9:30am to 4pm, Monday to Friday.
The centre can also direct callers to their closest local in-person service.
Financial Counselling Australia has developed a National Debt Helpline website, which provides letter templates, fact sheets, information on financial counselling services and a debt management self-help tool.