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Financial Counselling and Self-help Information

The Consumer Action Law Centre is a not for profit provider of phone based financial counselling services.

The financial counselling hotline can be reached on free call 1800 007 007. The free hotline is open from 9:30am to 4pm, Monday to Friday.

The centre can also direct callers to their closest local in-person service.

Financial Counselling Australia has developed a National Debt Helpline website, which provides letter templates, fact sheets, information on financial counselling services and a debt management self-help tool.

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