COVID-19 hardship application

We have allocated $1.5 million from our 2021/2022 Budget to help local residents affected by the economic impact of the COVID-19 pandemic.

This assistance is a partial waiver that will reduce the rates amount you will need to pay in 2021/2022.

A partial waiver is available to ratepayers who have been affected by the pandemic – directly through contracting the virus or supporting someone who has contracted the virus. It is also available to local residents where the pandemic has significantly reduced household income.

Partial waiver amounts

The $500 waiver is for ratepayers who hold a Services Australia Pensioner Concession or Health Care card with JobSeeker (JS) or low income (LI) status and:

  • live in the property they own or
  • live in the property for which they are the responsible ratepayer.

If you do not hold either card, the waiver is $250.

Applications are open from 1 July 2021 to 30 June 2022.

Before you start

To help you complete the application, you will need:

  • your rates notice
  • if you have one, a Pensioner Concession or Health Care card with JS or LI status
  • a signed and witnessed statutory declaration(PDF, 42KB) only if you are not the property owner, but you live there and are the responsible ratepayer.

Click here to view form.

After you submit

Information you provide on this form will only be seen by our Revenue Services team to help process your application. Information you submit is confidential, and will not be used for any purpose other than consideration for assistance in line with our Rates Financial Hardship Assistance Policy 2021-2022(PDF, 316KB).