New fencing and gates are the responsibility of the owner or developer.
We will not make a contribution where your:
- fence borders a walkway, roadway or nature strip
- fence borders a garden or tree reserve that we manage; for example a section between a property boundary and a main roadway that is not used for recreational purposes.
- fence borders a laneway or right of way, including where the laneway is an extension of a recreation reserve.
- property has a covenant on the title
- fence borders a carpark that we manage.
Housing estate subdivision
If your property is in a newly created subdivision and borders our land, the estate developer is responsible for installing the initial boundary fence.
Structures attached to fences
If a structure has been attached to a fence – pergola, lattice, garden enclosures or anything that relied on the fence for support – then we will find that is has caused detriment to the fence and its expected lifespan.
Fence damage from fallen branches or storms
If your fence is damaged due to a fallen branch or tree from your property, then you are responsible for the cost to repair the fence.
If the fallen branch or tree was located on our land, you must first contact us to make an incident report. An inspector will then decide if a claim can be made.
If your fence is damaged due to a storm event, you must first contact us to make an incident report. An inspector will then decide if a claim can be made.
Fence damage from a car accident
Contact your insurance provider for advice. We cannot make a repair contribution.