Disabled parking permits

You, or the organisations that transports you, may be entitled to use disability parking bays or to park for longer periods in standard bays through Victoria's APP Scheme (Accessible Parking Permit) with an assessment by your general practitioner or occupational therapist.

You may apply as a driver or passenger with the new online or paper form only.

Getting your permit and renewing

Individuals

Step 1.Get started

Start your online application

Contact us if you need to apply using a paper based application form and we will help get you started.

Step 2.Note your application reference number

You will receive a reference number via text SMS once you begin your application.

Step 3.Visit your GP or occupational therapist

You must visit your GP or occupational therapist in person. Together, you will complete and submit the online application, noting the reference number sent to you.

Step 4.Council review

We will review the application submitted by your GP or occupational therapist.

Step 5.Getting your permit

You will receive either the blue (disability parking bay) or green (double time) permit in the mail within 7-10 days if your application is successful.

If you nominated to collect your permit, you can only do so from our customer service centre at Level 3, 1 Flintoff Street in Greensborough.

If your application is unsuccessful you will receive a letter explaining why your application was declined.

Organisations

Step 1.Get started

Start your online application

Contact us if you need to apply using a paper based application form and we will help get you started.

Step 2.Note your application reference number

You will receive a reference number via text SMS once you submit your application.

Step 3.Council review

We will review the application submitted by your GP or occupational therapist.

Step 4.Getting your permit

You will be offered either the blue (disability parking bay) or green (double time) permit if your application is successful.

It can be collected from our customer service centre at Level 3, 1 Flintoff Street in Greensborough.

If your application is unsuccessful you will receive a letter explaining why your application was declined.

Replacing an existing permit

Step 1.Get started

Start your online application

Contact us if you need to apply using a paper based application form and we will help get you started.

Step 2.Note your application reference number

You will receive a reference number via text SMS and email once you submit your application.

Step 3.Council review

We will review the submitted application.

Step 4.Getting your replacement permit

Collect your replacement permit from our customer service centre at Level 3, 1 Flintoff Street in Greensborough if your application is successful.

If your application is unsuccessful you will receive a letter explaining why your application was declined.

Dispute resolution

If you believe your GP or occupational therapist has incorrectly assessed your mobility issue or medical condition, you may seek a second opinion. You would then start a new application, with an assessment undertaken by a different GP or occupational therapist.

If you want to dispute an eligibility criteria of the APP Scheme or its operation, you can request an explanation from VicRoads by calling 1300 965 677 or emailing acesssibleparking@roads.vic.gov.au

Contact us

To find out more, or for any questions, contact us on 9490 4222.