Service updates and cancellations

Published on 30 March 2020

A summary of all our services is listed. The availability of individual services we offer consider health advice and measures introduced by the Victorian Government to limit the spread of coronavirus (COVID-19).

We are continuously monitoring advice from the Department of Health and Human Services and reconsider the services we operate regularly. Individual services are subject to change as your health, and that of our staff are our top priorities.

Advice on coronavirus

Visiting us

Service is not operating atGreensborough Service Centre

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

Please call us on 9490 4222 as many of our services can handled by phone consultation, or done online.

Service is not operating atIvanhoe Service Centre

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

Please call us on 9490 4222 as many of our services can handled by phone consultation, or done online.

Service is not operating atRosanna Service Centre

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

Please call us on 9490 4222 as many of our services can handled by phone consultation, or done online.

Service is not operating atJets Studio

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

We are working on alternative ways to involve you in some of what we had planned. Monitor the Jets Facebook page for details as they're available.

Service is not operating atRethink Education Centre

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

Business as usual atShop 48 - The Harmony Centre

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

Health

Business as usual forImmunisation clinics

We are still running our immunisation clinics as scheduled with personal hygiene measures in place.

Delays are expected and your patience is appreciated as we are limiting the number of people entering venues at any one time.

Alterations have been made forSharps disposal

Our sharps service has been temporarily suspended. Please keep sharps in sealed containers at home if possible.

If you need to dispose of full sharps containers, or require a new container, you may do so at Banyule Community Health Centre locations:

  • 3/25-33 Grimshaw Street, Greensborough, 9433 5111, 9am–5pm (bin is located in the foyer and accessible during opening hours)
  • 21 Alamein Road, Heidelberg West, 9450 2000, 8am–5pm (bin is located in front of the building and accessible at any time)

Children

Alterations have been made toMaternal and Child Health

Appointments are carried out for 30 minutes over the phone. If you and your child are considered suitable for an in person appointment, it will be arranged over the phone and limited to 15 minutes maximum with social distancing measures maintained.

No new bookings will be taken for a child's key age and stage consultation from 4 months to 3.5 years at this time.

Business as usual forKindergarten and long day care

Kindergartens we manage are operating as usual through till Friday, 27 March with personal hygiene measures in place.

Independently managed kindergartens in Banyule may close earlier - contact them directly to confirm arrangements.

Our long day care centres are operating as usual with personal hygiene measures in place and will remain open through school holidays.

Business as usual forPlaygrounds and skateparks

Following the measures introduced by the Victorian Government, we have closed all playground equipment and skate parks until further notice.

Older adults

Business as usual forDelivered meals

We continue to support older adults in the community with a meal delivery service. To access this or to discuss further, please contact the delivered meals team on 9422 8388. Our meals supplier is operating as normal, and we have ordered additional meals if needed.

Business as usual forHome care

There are no substantial changes to this service.

Alterations have been made toSocial support groups

We have changed how we run this support service to encourage social connection without the group setting.

Pets

Alterations have been made toCat pound

The Cat Protection Society is closed to the public, but available for phone enquiries on 8457 6500.

Business as usual forInjured, lost and threatening animals

There are no substantial changes to this service.

Phone service is available for contained stray pets, injured animals and animals posing a threat to community safety on 9490 4222.

Alterations have been made toDog pound

Animals cannot be collected from the pound on Yan Yean Road at this time. Please call 9433 3111 to arrange pickup.

All impounded dogs must be registered before they leave the pound. Complete a pet registration form and send to us at enquiries@banyule.vic.gov.au, then call us to take a payment via credit card over the phone.

Gyms, sports and leisure centres

Service is not operating atIvanhoe Aquatic

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

Visit Ivanhoe Aquatic for member specific details.

Service is not operating atMacleod Recreation and Fitness Centre (YMCA)

Following the measures introduced by the Victorian Government, management have closed this facility until further notice.

Visit Macleod Recreation and Fitness Centre for member specific details.

Service is not operating atOlympic Leisure

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

Visit Olympic Leisure for member specific details.

Service is not operating atWaterMarc

Following the measures introduced by the Victorian Government, management have closed this facility until further notice.

Visit WaterMarc for member specific details.

Service is not operating atNETS Stadium

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

Business as usual atIvanhoe Golf Course

Following the measures introduced by the Victorian Government, management have closed this facility until further notice.

Service is not operating atLaTrobe Sports Stadium

Following the measures introduced by the Victorian Government, management have closed this facility until further notice.

Service is not operating atYarra Swim School

Following the measures introduced by the Victorian Government, management have closed this facility until further notice.

Libraries and neighbourhood houses

Service is not operating atIvanhoe Library

Following the measures introduced by the Victorian Government, management have closed this facility until further notice. Electronic lending and online programs are operating.

Service is not operating atRosanna Library

Following the measures introduced by the Victorian Government, management have closed this facility until further notice. Electronic lending and online programs are operating.

Service is not operating atWatsonia Library

Following the measures introduced by the Victorian Government, management have closed this facility until further notice. Electronic lending and online programs are operating.

Service is not operating atNeighbourhood houses and learning centres

Following the measures introduced by the Victorian Government, management have closed these facilities until further notice.

Waste

Business as usual forBin collections

There are no substantial changes to this service.

Alterations have been made toBooked waste collections

Bundled branch collections are continuing as usual.

Hard waste collections are continuing as usual.

Alterations have been made toWaste Recovery Centre

The centre is open to existing accounts only (including recycling drop-off), and is operating on standard hours Monday to Friday.

Businesses and residents with large quantities of food waste or items that will pose a health hazard if not disposed promptly can call us to discuss possible disposal from Monday to Friday only (fees apply).

Access to the facility for agreed disposal will be refused if waste presented includes: garden waste, building waste, rubble, metal, oil, TVs, computers, e-waste, paint, x-ray film, fluorescent tubes, batteries, fire extinguishers, fridges, gas cylinders, clothing, solid waste, and recyclables (cardboard, plastic containers and glass).

Sales have stopped forGreen cone biodigester

Sales of the green cone biodigester have been put on hold until further notice.

Functions, bookings and events

Service is not operating forEvents

Following the measures introduced by the Victorian Government, we have cancelled events we had planned for you and many community events have also been cancelled.

We are working on alternative ways to involve you in some of what we had planned. Details will be provided as soon as possible.

Service is not operating atHatch Contemporary Arts Space

Following the measures introduced by the Victorian Government, we have closed this facility until further notice.

We are working on alternative ways to involve you in some of what we had planned. Details will be provided as soon as possible.

Service is not operating withVenues for hire

Following the measures introduced by the Victorian Government, we have closed all venues for hire until further notice.