Help with digital vaccination proof

Published on 19 October 2021


If you do not have a smartphone, and you are unsure on how to provide proof of your vaccination, Services Australia can help.

Call Services Australia on 1800 653 809

Ask them to send your Immunisation History Statement to you. It can take up to 14 days to arrive in the post.

Alternatively, you can print your COVID-19 digital vaccination certificate located on the home page of your MyGov account.

Why proof is required

Venues participating in the vaccinated economy trials may ask to see proof that you have checked in and proof of vaccination. When you show your check-in confirmation screen, they'll see your vaccination status if you have linked your COVID-19 digital certificate to your Service Victoria app.

The confirmation screen will show a green tick to show that you have checked in, your name and the words valid certificate.

Businesses cannot keep or store this information.

Other eligible proofs of vaccination include a COVID-19 digital certificate in your smartphone wallet, a paper-copy of your Immunisation History Statement or an eligible proof of exemption.

Children age 16 and older must be fully vaccinated to enter venues, except those with medical exemptions.

Children under 16 do not need to be vaccinated, but must be accompanied by fully vaccinated adults.